Privacy Policy

Effective Date: December 9, 2025
Website: LIVEBLOOMS.com
Business Address: 1905 Race St #302, Cincinnati, Ohio 45202, United States
Phone: +1 (931) 326-9985
Email: info@liveblooms.com

1. Introduction

LIVEBLOOMS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using LIVEBLOOMS.com, you consent to the practices described in this policy.

2. Information We Collect

a. Information You Provide Directly

We collect personal information you voluntarily provide when you:

Place an order
Create an account
Subscribe to our newsletter
Contact customer support
Fill out forms on our website

This may include your name, shipping address, billing address, email address, phone number, and payment details (processed securely via Shopify; we do not store this information).

b. Automatically Collected Information

When you browse LIVEBLOOMS.com, we automatically collect technical information such as:

IP address
Device and browser type
Pages viewed
Time spent on the site
Referring website
Cookies and tracking identifiers

c. Payment Information

Payments are handled securely through Shopify Payments or approved payment processors. We do not store or access your full credit card information.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide delivery and order updates
Respond to customer service inquiries
Improve website performance
Personalize your shopping experience
Send marketing emails (only if you opt-in)
Detect and prevent fraudulent activity

4. Sharing Your Information

We only share your data with trusted third parties necessary to operate our business, including:

Shopify – website hosting and order processing
Payment processors – to securely process payments
Shipping carriers – USPS, UPS, FedEx, etc.
Email marketing providers – if you subscribe

We may also share information when required by law, government requests, or court orders. We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, maintain your cart, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features may not work properly.

6. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and support customer service. You may request deletion of your personal data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Receive a copy of your stored data
Restrict or object to certain processing activities

To exercise your rights, contact us at info@liveblooms.com or call +1 (931) 326-9985.

8. Security

We use industry-standard security measures including encrypted checkout, secure payment gateways, and Shopify’s protected hosting environment. However, no internet transmission is completely secure.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy periodically. All changes will be posted on this page with an updated Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Phone: +1 (931) 326-9985
Email: info@liveblooms.com
Address: 1905 Race St #302, Cincinnati, Ohio 45202, United States